Customer Support - Expert Solutions for Your Equipment Needs

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Common problem

1.What types of materials are suitable for F5X vibrating feeder?

A： The F5X vibrating feeder is particularly suitable for handling bulk materials such as granite, marble and basalt. It is designed to handle extra-heavy conditions, ensuring stable and efficient conveying and screening of these heavy materials.

2.What materials are suitable for SP series vibrating feeder?

A： SP series vibrating feeder is suitable for conveying and feeding marble, granite, limestone, ore and powdery materials. Our equipment has strong production capacity and flexible adaptability, which can meet the needs of various complex working conditions.

3.What are the main features of VSI5X sand making machine?

A： The VSI5X sand making machine adopts an optimized impeller structure, which increases efficiency by 30% and reduces wear by 40%. The equipment has a semi-automatic hydraulic cover opening function to reduce maintenance costs. At the same time, the split structure design extends the service life of key components, supports three crushing modes, meets diversified production needs, and can quickly switch between sand making and shaping functions.

4.How much has the production efficiency of SMP modular crushing equipment improved compared to traditional equipment?

A： SMP modular crushing equipment can increase project delivery and trial operation efficiency by 30%-40%, significantly improve your production capacity and bring more efficient progress to your project.

5.What are the main features of HPT multi-cylinder hydraulic cone crusher?

A： HPT multi-cylinder hydraulic cone crusher has the characteristics of efficient crushing capacity, high-quality finished product particle size, intelligent control system and flexible adaptability. Its design optimization ensures improved production efficiency and excellent finished product shape. It also simplifies operation through hydraulic lubrication and PLC system to meet the crushing needs of various materials.

6.What are the main technical advantages of CI5X impact crusher?

A： CI5X impact crusher integrates the latest scientific research results, with heavy-duty rotor and high precision characteristics to ensure efficient material crushing. In addition, its multifunctional hydraulic operating system makes adjustment and maintenance simple, can adapt to different needs, and improve overall work efficiency.

Zhengzhou MiningAlliance Machinery Co.,LTD.

Terms and Conditions

1. Quality Guarantee: Our products are guaranteed to meet applicable quality standards and come with at least a one-year warranty.
2. User Data Protection: We strictly adhere to privacy regulations to safeguard user information, ensuring confidentiality and non-disclosure to third parties.
3. Return and Exchange Policy: Customers may request returns or exchanges within 30 days of receiving the product, subject to reasonable conditions. Full details can be found in our Return and Exchange Policy.
4. After-sales Service Commitment: We provide comprehensive post-purchase support, which includes equipment installation, commissioning, maintenance, and technical assistance to ensure uninterrupted operation of production lines.

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Technical Support

We use advanced production processes and technologies, including precision casting, welding and heat treatment, to ensure our products have excellent performance and durability.

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After-sales service

We have 62 professional after-sales engineers who can meet the emergency response requirements when equipment fails, ensuring that all problems with global equipment are professionally answered and handled within 24 hours.

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Maintenance service

We employ advanced production techniques and technologies, such as precision casting, welding, and heat treatment, to guarantee that our products offer exceptional performance and durability.
Our team includes 62 dedicated after-sales engineers capable of addressing equipment failures promptly, ensuring that all global service inquiries are professionally resolved within 24 hours.
Moreover, our maintenance services are supported by state-of-the-art processing tools like CNC lathes, milling machines, and grinders, enabling precision and high-quality manufacturing.